Courage Circle Club | WilGlobo Empowerment Services

This Data Privacy Policy explains how WilGlobo Inc. ("we", "us", or "our") collects, uses, discloses, and safeguards your personal information in accordance with the Personal Information Protection Act (PIPA) of Alberta, Canada, and other applicable privacy laws.

1. Personal Information We Collect

We may collect the following types of personal information:

Identifiers: Name, email address, postal address, phone number, IP address, and other similar identifiers.
Commercial Information: Records of products or services purchased, obtained, or considered.
Professional Information: Business name, industry, role, and business stage.
Internet Activity: Browsing history, search history, and information regarding your interaction with our website or applications.
Geolocation Data: Physical location or movements.
Sensory Data: Audio, electronic, visual, or similar information (e.g., recordings of program sessions with your consent).
Inferences: Derived information used to create a profile reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes.

2. Sources of Personal Information

We collect personal information from the following sources:

Directly from you when you provide it to us (e.g., application forms, surveys, communications).
Automatically through our website or applications (e.g., cookies, web beacons).
From third parties (e.g., business partners, service providers).

3. Purposes for Collecting Personal Information

We collect and use your personal information for the following purposes:

To provide and manage our services.
To process applications, payments, and registrations.
To communicate with you about our programs and services.
To improve our services and develop new offerings.
To personalize your experience and deliver content relevant to your interests.
To facilitate community interactions and program activities.
To comply with legal obligations.
To protect against fraudulent, unauthorized, or illegal activity.

4. Disclosure of Personal Information

We may disclose your personal information to the following categories of recipients:

Service providers who perform services on our behalf.
Program facilitators and coaches.
Other program participants (only with your consent).
Professional advisors (e.g., lawyers, accountants, insurers).
Government authorities when required by law.
Third parties in connection with a business transaction (e.g., merger, acquisition).

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

6. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data.
Regular security assessments and testing.
Access controls and authentication procedures.
Staff training on data protection and security.
Physical security measures for our facilities.

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

7. Your Rights Under Alberta's PIPA

Under Alberta's Personal Information Protection Act (PIPA), you have the right to:

Access your personal information that we hold.
Request correction of inaccurate or incomplete personal information.
Withdraw consent for the collection, use, or disclosure of your personal information.
Request information about our policies and practices regarding your personal information.
File a complaint with the Privacy Commissioner of Alberta if you believe we have violated PIPA.

To exercise these rights, please contact our Privacy Officer at privacy@wilglobo.com.

8. Cross-Border Data Transfers

Your personal information may be transferred to, stored, and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We have implemented appropriate safeguards to protect your personal information when it is transferred internationally, including the use of data protection agreements with our service providers.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Data Privacy Policy

We may update this Data Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Information

If you have any questions about this Data Privacy Policy, please contact our Privacy Officer at:

privacy@wilglobo.com
WilGlobo Inc.
2360 Portland St, SE
Calgary, Alberta
Canada

12. Complaints

If you have a complaint about how we handle your personal information, please contact our Privacy Officer. If we are unable to resolve your complaint, you may contact the Office of the Information and Privacy Commissioner of Alberta:

Office of the Information and Privacy Commissioner of Alberta
#410, 9925 - 109 Street
Edmonton, AB T5K 2J8
Phone: 780-422-6860
Toll-Free: 1-888-878-4044
Email: generalinfo@oipc.ab.ca